Since the problem happened over the weekend, the only means of communication I have with Seagate is via the internet, emailed them to check if my data will really be intact on Saturday night, 16th of May 2009, and I got a reply promptly at around 6am, on Sunday. While the reply did not answer my question, it’s still comforting to recieve some form of reply from them over the weekend. Nevertheless, the email conversation seems to take up a lot of time and come Monday, I called my local Seagate hotline and got to speak with a Customer Service Officer (CSO). After she asked me some question to ensure that my drive qualifies for the service, which ensures the data is intact, she sent me an email promptly with an acknowledgement form which says they will not peek the data on the drive, they will not remove any data from the drive and I have to sign it and fax/email back.

I printed the form out, sign and scan the form and emailed back to them at around 3PM on Monday, 19th of May, and today, someone came knocking on my doors on behalf of Seagate to collect the drive to be fixed. I was told over the phone that the whole process could take 7 – 10 working days upon receiving of my drive on their side and that the courier will take 2 – 3 working days, which is a total of 9 – 13 days not inclusive of the time when you call them until they actually lodge your request after you email back the signed form.

Overall, so far so good, I will update this post again when my HDD is back from the hospital. While I do complains to quite a lot of my friends about this matter, I am still very satisfied with Seagate’s service to fix the drive and return my drive with the data, although the whole problem would not have existed if not for a bug in the firmware of the harddrive. At least they acknowledged their fault like, ok I messed it up, come, I will fix the problem for you. I also believes that companies will have a faulty product once in a while which some how get pass their QC phase and got released to the mass.

I will still buy another Seagate hard drive in the future if I need, I already have 2x 1Tb and 1x 500Gb in use now, not forgetting my 2x Freeagent to go and my 160Gb, 250Gb and 320Gb drive which is in my older computer. All of which are Seagate drives. I could say I would still support Seagate again in the future due to their good after sales service, but much I would like, I would need to do some serious consideration if I want to buy any other products from Sony in the future!

My PS3’s blueray drive decided that it’s time to stop working altogether a couple of months back. Upon investigation online, the drive failing rate is rather high and it seems to happen to the older batch of 40Gb PS3. It’s definitely not due to wear and tear, I know, since I only used the drive for less than 300 hours as I’m not a hardcore gamer. I also do not use it to watch any bluray video. However, with all the complains on the internet and forums, Sony do not come forward, like Microsoft on their Red Ring of Death, to acknowledge that they screwed something up! Instead, they use it as a money making tools from their customer, charging obscene amount to fix the problem! Thus, as much as I like, my PS3 will be the last Sony product I have, even more so since FF series are no longer going to be exclusive to Sony Playstation.

Now, if you have a Seagate drive, go to the link above and check with the Serial checker to see if your drive is affected by the faulty firmware. If it does, and your drives still have not died, follow the steps on the site to update the firmware and you would be fine for now, until of course, when the drive have got other problems.

Gigabyte EP45 UD3P with Intel Q9550

2 x DDR800 2 GB Ram

Radeon HD 4850 IceQ4

Cooler Master Centurion 5

Lot’s of bling bling!

A cool UFO @ night!

]]> http://www.chenjunrong.com/2008/11/my-new-love/feed/ 0 http://www.chenjunrong.com/2008/11/lego-car/ http://www.chenjunrong.com/2008/11/lego-car/#comments Sat, 15 Nov 2008 17:27:17 +0000 Junrong http://www.chenjunrong.com/?p=50 Date: 15 Nov 08 Saturday

Front view

Back view

The cute little antenna

The spoiler

The door

The side of the door

The rear view mirror

The wipers

The engine

Opening the roof…

Does it look like our Copen?

]]> http://www.chenjunrong.com/2008/11/lego-car/feed/ 0 http://www.chenjunrong.com/2008/10/the-world-of-living-colours/ http://www.chenjunrong.com/2008/10/the-world-of-living-colours/#comments Thu, 09 Oct 2008 18:07:00 +0000 Junrong http://www.chenjunrong.com/2008/10/59/ Welcome to Jurong Bird Park Singapore!

FUJI WORLD OF HAWKS (BIRDS OF PREY SHOW)

Harry Potter’s Snowy Owl -Hedwig

More Birds

From ugly ducklings

To beautiful swans

Dalmatian pelicans

They have the largest wingspan of all pelicans – 3m from tip to tip.

Waterfall Aviary

The famous Jurong Falls, measuring 30m, is the tallest man-made waterfall in the world.

The talking birds – Parrots

Mandarin Ducks

Birds feeding on worms

Flightless Birds – Ostrich

Birds of Prey – Brahminy Kite

Considered sacred in India, these kites are well known for their snatching abilities.

Lory Loft

Jiahui

Lesser Birds of Paradise

These birds are often seen hanging upside down. It uses one foot to hold fruits to the perch, and uses the bill to extract the fruits.

Von Der Decken’s Hornbill

Scarlet Ibis

The scarlet plumage is enhanced by a colour pigment in its diet.

And finally, the King Penguins

I normally have nothing to talk about for movies which I have watched, since I go to the cinema almost every weekend and this summer have got a lot of shows which I wanted to watch! Next week would probably be Speed Racer!

All the moving pieces on Iron Man’s armor makes the CG so cool! I don’t remember seeing that in Transformers the movie, and though I’m a big fan of Transformers, I think Iron Man is nicer or maybe cause the “experience” of the show is freshest and thus, the perception that Iron Man is nicer?

From wikipedia, Iron Man will be the first of the trilogy, and Iron Man 2 will probably be out in theaters in 2010! That’s pretty long, in my opinion. =p

When studios makes good film, people will naturally go to the theaters to watch the show! When you watch a movie in theaters, the experience is so much different. You may have thought you watched the show (on your pc / puny tv or even projector) but you don’t really experience the show unless you have a 150″ screen at home with very high end speakers and audio processors etc…

So MPAA, wake up your idea! If you got lousy profit, don’t take the easy way out to blame on downloaders or even video games!?!?!?! Go freaking get your director / producer / script writer to make better movies!!

Well, I have been eyeing this car since like Feb 2007, and finally I booked the car in August 2007 and got keys to her in November 2007.

I always have the fear that this car will not perform well. Well, mainly because the heart of this car is only 660cc. But thankfully, it’s turbocharged. The performance is comparable with a 1.3 or even a 1.5 litre car. In fact, I think it is faster as compared to my previous car, a 1.5l kia rio.

Below are some pictures which was taken by Zul on 16th November 2007 at Demsey, after our lunch @ Singapore Botanical Garden.